Medical support you can trust in Mauritius

A simple app backed by an established island-wide medical coordination network.
Part of Medic Assistance International

Backed by 34 years on the ground in Mauritius

SOS Tourist Doctor is the tourist-facing app of a medical assistance group that has operated on this island since 1992.

Medic Assistance International

Parent Company Established 1,992

SOS Tourist Doctor

Tourist-facing app

Not a startup app. An established medical network.

Founded, Mauritius
1992
Countries served
0

01

Medic Assistance International

Founded in Mauritius in 1992 in partnership with International SOS Assistance (Geneva). Fully independent and privately held since 1998, with trusted relationships spanning hotel groups, airlines and insurers across the Indian Ocean region.

02

Dr Siddick Maudarbocus

Founder and Chairman, with over four decades of personal clinical practice, including UK General Medical Council and Mauritius Medical Council registration.

Three Decades of Track Record

1992

Founded in partnership with International SOS Geneva

Medic Assistance International launches in Mauritius, establishing the island's medical assistance coordination model.

92-96

Hajj & Umrah medical programme

Dr Siddick serves as operations director for three consecutive Hajj seasons, overseeing doctors, ambulance staff and nurses across clinics in Jeddah, Mecca and Medina — coordinating over 32 sick-pilgrim repatriations in the programme's first year alone.

Exp.

Regional expansion

The medical assistance programme extends to Indonesia, Singapore, Malaysia, Brunei and Egypt.

1998

Independence

Medic Assistance International becomes fully independent and privately owned, continuing to build its Mauritius-based network.

Today

SOS Tourist Doctor

The group's tourist-facing consumer brand, built on that same 34-year coordination network — now in your pocket.

For Organizations

Partner With the Network Behind SOS Tourist Doctor

Hotels, insurers, embassies and tour operators across the Indian Ocean region work with Medic Assistance International directly — for guest medical coverage, claims coordination, or on-call support.

Hotels & Resorts

Insurers

Embassies

Tour Operators

ONE DIGITAL DOORWAY TO REAL LOCAL CARE

Beyond online consultation.

We coordinate doctor visits, tests, imaging, specialists, clinics and hospitals.
medical access
24 /7

ISLAND-WIDE

coordination

OUR PROMISE

Clear advice. Appropriate care. Local support.

Backed by Dr Siddick Maudarbocus and Medic Assistance International.

Welcome to SOS Tourist Doctor

Travel should always remain a pleasure. Yet, a health concern can quickly turn a dream vacation into a nightmare.

That’s why we designed SOS Tourist Doctor-the go-to app for immediate and tailored medical assistance.

Our Mission?

To ensure every tourist has rapid access to the best medical care, wherever they are.

SOS Tourist Doctor is a comprehensive medical assistance service tailored to support international travelers during their stay in Mauritius. We deliver prompt medical intervention in the event of illness or injury, offering telemedicine consultations and on-site physician visits.

Our service facilitates seamless coordination with local clinics, hospitals, and insurance providers to ensure patients receive timely, high-quality care-often without the need for upfront payment. In critical or emergency situations, SOS Tourist Doctor arranges emergency ambulance transport and, when necessary, medical repatriation, guaranteeing safe, efficient, and dependable healthcare support for travelers abroad.

Meet Our Founder

Efficiency through Technology

For Dr Siddick Maudarbocus, medicine has always been about more than treating an illness. It is about being present at a moment when someone feels vulnerable, uncertain or far from the comfort of home. Becoming unwell while travelling can suddenly turn a beautiful journey into an unfamiliar and worrying experience. In those moments, having someone you can trust, someone who listens, reassures and knows what to do, can make all the difference.

It was from this simple human belief that SOS Tourist Doctor was born. Dr Siddick envisioned a service that would make medical care in Mauritius feel less complicated and more personal for every visitor: a doctor within reach, guidance when it is needed, and a helping hand through every step of the healthcare journey. Whether that means a conversation from a hotel room, a doctor coming to your villa, or helping you find the right specialist or facility, the philosophy remains the same: care should come to the person, not leave the person searching for care.

At its heart, SOS Tourist Doctor is about something deeply human; the reassurance of knowing that, even when you are far from home, you are not alone. Because good medicine is not only found in prescriptions, examinations and treatments. Sometimes, it begins simply with knowing that someone is there when you need them.

What the Network Delivers

Video Consultation

Doctors by video or in person.

Emergency Support

Fast response, coordinated care.

Hospital Coordination

Direct links to clinics and insurers.

E-Prescriptions

Digital, no paper needed.

Crisis Management

Coordinated response when things go wrong.

Emergency Repatriation

Safe medical transport back home when needed.

Fast-Track Air Ambulance

Priority coordination for urgent air transport.

Priority Clinic Access

Priority access to trusted private clinics.

Multi-Specialist Access

Direct referrals to leading specialists.

★ A specialty of Medic Assistance International – delivered through our own institutional network, beyond standard app bookings.