Medical support you can trust in Mauritius
Backed by 34 years on the ground in Mauritius
Medic Assistance International
Parent Company Established 1,992
SOS Tourist Doctor
Tourist-facing app
Not a startup app. An established medical network.
01
Medic Assistance International
Founded in Mauritius in 1992 in partnership with International SOS Assistance (Geneva). Fully independent and privately held since 1998, with trusted relationships spanning hotel groups, airlines and insurers across the Indian Ocean region.
02
Dr Siddick Maudarbocus
Founder and Chairman, with over four decades of personal clinical practice, including UK General Medical Council and Mauritius Medical Council registration.
Three Decades of Track Record
1992
Founded in partnership with International SOS Geneva
Medic Assistance International launches in Mauritius, establishing the island's medical assistance coordination model.
92-96
Hajj & Umrah medical programme
Dr Siddick serves as operations director for three consecutive Hajj seasons, overseeing doctors, ambulance staff and nurses across clinics in Jeddah, Mecca and Medina — coordinating over 32 sick-pilgrim repatriations in the programme's first year alone.
Exp.
Regional expansion
The medical assistance programme extends to Indonesia, Singapore, Malaysia, Brunei and Egypt.
1998
Independence
Medic Assistance International becomes fully independent and privately owned, continuing to build its Mauritius-based network.
Today
SOS Tourist Doctor
The group's tourist-facing consumer brand, built on that same 34-year coordination network — now in your pocket.
Partner With the Network Behind SOS Tourist Doctor
Hotels & Resorts
Insurers
Embassies
Tour Operators
Beyond online consultation.
ISLAND-WIDE
coordination
Clear advice. Appropriate care. Local support.
Backed by Dr Siddick Maudarbocus and Medic Assistance International.
Welcome to SOS Tourist Doctor
Travel should always remain a pleasure. Yet, a health concern can quickly turn a dream vacation into a nightmare.
That’s why we designed SOS Tourist Doctor-the go-to app for immediate and tailored medical assistance.
Our Mission?
To ensure every tourist has rapid access to the best medical care, wherever they are.
SOS Tourist Doctor is a comprehensive medical assistance service tailored to support international travelers during their stay in Mauritius. We deliver prompt medical intervention in the event of illness or injury, offering telemedicine consultations and on-site physician visits.
Our service facilitates seamless coordination with local clinics, hospitals, and insurance providers to ensure patients receive timely, high-quality care-often without the need for upfront payment. In critical or emergency situations, SOS Tourist Doctor arranges emergency ambulance transport and, when necessary, medical repatriation, guaranteeing safe, efficient, and dependable healthcare support for travelers abroad.
Efficiency through Technology
For Dr Siddick Maudarbocus, medicine has always been about more than treating an illness. It is about being present at a moment when someone feels vulnerable, uncertain or far from the comfort of home. Becoming unwell while travelling can suddenly turn a beautiful journey into an unfamiliar and worrying experience. In those moments, having someone you can trust, someone who listens, reassures and knows what to do, can make all the difference.
It was from this simple human belief that SOS Tourist Doctor was born. Dr Siddick envisioned a service that would make medical care in Mauritius feel less complicated and more personal for every visitor: a doctor within reach, guidance when it is needed, and a helping hand through every step of the healthcare journey. Whether that means a conversation from a hotel room, a doctor coming to your villa, or helping you find the right specialist or facility, the philosophy remains the same: care should come to the person, not leave the person searching for care.
At its heart, SOS Tourist Doctor is about something deeply human; the reassurance of knowing that, even when you are far from home, you are not alone. Because good medicine is not only found in prescriptions, examinations and treatments. Sometimes, it begins simply with knowing that someone is there when you need them.
What the Network Delivers
Video Consultation
Doctors by video or in person.
Emergency Support
Fast response, coordinated care.
Hospital Coordination
Direct links to clinics and insurers.
E-Prescriptions
Digital, no paper needed.
Crisis Management
Coordinated response when things go wrong.
Emergency Repatriation
Safe medical transport back home when needed.
Fast-Track Air Ambulance
Priority coordination for urgent air transport.
Priority Clinic Access
Priority access to trusted private clinics.
Multi-Specialist Access
Direct referrals to leading specialists.